Contact Us and Faq's
Get in touch
We’re committed to staying connected with our members and are always here to help. Don’t hesitate to reach out to us anytime.
mail@spendandget.com
mailing Address
2967 Dundas St W #597, Toronto, ON, Canada, M6P 1Z2
(c/o Sim Honey Inc.)
FAQ's
How does the voucher package work?
Purchase a voucher package online and receive your vouchers by email. Vouchers can be redeemed toward eligible products or services during the validity period.
How long are the vouchers valid?
Each voucher package has an expiry date. Please check the package details or your confirmation email for the exact validity period.
Can I use more than one voucher in a single transaction?
This depends on the package terms. If multiple vouchers can be combined, it will be stated in the voucher conditions..
Are voucher packages transferable?
Unless otherwise stated, vouchers may be gifted or transferred to another person. However, they cannot be exchanged for cash.
Can I use a voucher on sale or promotional items?
Voucher eligibility varies by package. Some vouchers may be used with promotional offers, while others may exclude discounted items.
What happens if my purchase exceeds the voucher value?
If your purchase total is greater than the voucher value, you simply pay the remaining balance using one of the available payment methods.
What if my purchase is less than the voucher value?
Vouchers DO NOT retain the unused value for future purchases and is deemed redeemed in full when used.
Can I get a refund on a voucher package?
Voucher packages are 100% non-refundable once purchased, except where required by applicable consumer protection laws.
What should I do if I lose my voucher?
If you purchased your voucher online, contact our customer service team with your order details. We will do our best to help locate your voucher.
How do I redeem my voucher?
Present your voucher at checkout or enter the voucher code during online checkout. The voucher value will be applied to your eligible purchase according to the package terms.